Privacy Policy

Quiet Pattern provides an Enneagram-based self-awareness assessment and personalised report experience. Our website is https://quietpattern.co.

For privacy-related questions, contact hello@quietpattern.co.

We may collect personal data such as:

• name
• email address
• account login details
• assessment responses
• generated report information
• credit purchase and credit usage information
• payment-related information from Stripe, such as payment status, amount, currency and customer email
• booking-related information if you book an unpacking session
• support messages you send to us
• basic technical information such as browser, device, usage and security logs

We do not store your full card details. Payments are processed by Stripe.

We use personal data to:

• create and manage your Quiet Pattern account
• provide assessment credits
• save your assessment progress
• generate your personalised Enneagram report
• provide report access and downloads
• process payments and credit fulfilment
• send assessment invitations or account-related emails
• respond to support requests
• improve the service, user experience and reliability of Quiet Pattern
• maintain security, prevent abuse and comply with applicable obligations

Your assessment responses and report are personal to you. They are used to generate your Personal Enneagram Profile and provide related product features.

If a credit is sent to another person, report visibility follows the selected credit/report access settings in the product.

We may use trusted service providers to operate Quiet Pattern, including:

• Supabase for authentication, database, storage and backend functions
• Stripe for payments
• Resend or similar email providers for transactional emails
• Calendly or similar tools for booking optional sessions
• analytics or hosting providers where needed

These providers process information only as needed to support the service.

We do not sell your personal data.

We may disclose personal data where reasonably necessary to:

• provide the service
• process payments
• send transactional emails
• support bookings
• respond to your requests
• comply with legal obligations
• protect the safety, security or integrity of the service

Some service providers may process or store data outside Singapore. Where applicable, we take reasonable steps to ensure personal data remains protected.

We take reasonable steps to protect personal data against unauthorised access, disclosure, alteration or loss. However, no online service can be guaranteed to be completely secure.

We retain personal data for as long as needed to provide the service, maintain records, resolve disputes, comply with legal obligations and support legitimate business purposes.

You may contact us to request access to, correction of, or withdrawal of consent for the use of your personal data, where applicable.

Contact: hello@quietpattern.co

If you withdraw consent, we may not be able to continue providing some parts of the service.

Quiet Pattern may use cookies or similar technologies to support login sessions, security, site performance and user experience.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest update date.